The Durasage Warranty

All Durasage products come with a hassle-free warranty.* This includes the repair or replacement and ongoing support of your product. 

*Subject to terms and conditions

What's covered

If a Durasage sauna is used in the way it's intended and it breaks down within the warranty period, it's our responsibility to repair or replace it.

Parts

Includes select parts for the same length of time as your warranty.

Repair

If something goes wrong, we'll arrange details to schedule a repair.

Replacement

All our repairs use genuine Durasage parts, if we cant repair your product we will replace it for you.

What's not covered

There are, however, some circumstances in which a Durasage limited warranty doesn't cover the repair or replacement of a product. These aren't hidden in the small print.