• Purchases of products from unauthorized dealers or seller
• Damage as a result of use not in accordance with the Durasage Operating Manual. Damage caused by not carrying out the recommended maintenance.
• (a) cosmetic damage; (b) damage caused failure to follow the product instructions or to perform any preventive maintenance; (c) modifications; (d) unauthorized repair; (e) damage due to transportation; (f) damage due to liquid contact; (g) damage due to storage; (h) theft or loss of the product; (i) defects caused by normal wear and tear or otherwise due to the normal aging of the Product; and (j) to damage due to external causes such as accidents, abuse, damage by natural causes like lightning, floods, or other natural disasters, or other actions or events beyond the reasonable control of the Company.

The terms and conditions of a Durasage limited warranty are as follows:

• The Warranty Period for Physical Goods purchased from Durasage is 12 months from date of purchase
• The warranty becomes effective at the date of delivery. Please retain your proof of purchase. 
• The repair or replacement of your machine under warranty will not extend the period of the warranty; however, your warranty will be extended for any time your machine is being repaired or retained for work being performed under the warranty.
• Durasage will repair, replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
• Durasage Products are warranted against defects in manufacturing and workmanship under individual consumer use, as per our 12-month Warranty.

Durasage reserves the right to take any action to protect itself against all forms of suspicious claims, including, without limitation, requiring further verification of identity and details of claimant and qualifying purchases as well as debarment of claim.

Full Warranty Details