The Durasage Warranty
All Durasage products come with a hassle-free warranty.* This includes the repair or replacement and ongoing support of your product.
*Subject to terms and conditions
What's covered
If a Durasage sauna is used in the way it's intended and it breaks down within the warranty period, it's our responsibility to repair or replace it.
![](https://cdn.shopify.com/s/files/1/0097/2927/8009/t/7/assets/pf-e6241fdd--Parts_1200x.png?v=1621466741)
Parts
Includes select parts for the same length of time as your warranty.
![](https://cdn.shopify.com/s/files/1/0097/2927/8009/t/7/assets/pf-241fdd27--Repair_1200x.png?v=1621466744)
Repair
If something goes wrong, we'll arrange details to schedule a repair.
![](https://cdn.shopify.com/s/files/1/0097/2927/8009/t/7/assets/pf-1fdd27df--Replace_1200x.png?v=1621466747)
Replacement
All our repairs use genuine Durasage parts, if we cant repair your product we will replace it for you.
What's not covered
There are, however, some circumstances in which a Durasage limited warranty doesn't cover the repair or replacement of a product. These aren't hidden in the small print.
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